Butlin’s FAQs –


for more detailed info please go to www.butlins.com or call Butlin’s direct on 0330 100 9334



Does my booking include the Status Quo Fan Club Convention as I cannot see this confirmed on my booking?


Please check the attachment which you received with your original confirmation e-mail.


No payments for tickets will be taken at Guest Services on check-in and you will not be allowed into event.

If you have any doubts please call Butlin's asap on 0330 100 9334




Can I book accommodation off-site?

No, this is a Butlin's condition and is the same for all their music weekends. We have secured some fantastic rates. Once this allocation of accommodation has been taken these rates could rise.



Is there an age limit?

No, everyone is welcome.



Is breakfast included in the room rate?

No, but there are menu plans available, and a large number of pubs and restaurants where you can eat as and when you like.



What accommodation is available? 

(Some other options may be available when you book, please check carefully at time of booking so you know exactly what it is that you are booking)


A variety of accommodation is available for your weekend (depending on availability):



Standard Room

Standard rooms are basic and similar in style to rooms you'd find in a hotel. There's no lounge or kitchen but you'll find everything you need to make a nice cup of tea or coffee.


Silver Room

One of the popular mid-range options. With contemporary furnishings, your light and bright space is similar in style to a hotel room. There's no lounge or kitchen but you'll find everything you need to make a nice cup of tea or coffee.


Silver Suite

This is also one of the popular mid-range options. With contemporary furnishings and a lounge where there's space for you to relax and unwind. Plus a lounge and kitchen.


Gold Apartments

Early check-in, daily housekeeping, a bathroom with shower and a lounge and kitchen, towels provided. Kitchen complete with dishwasher and microwave.


Deluxe Suites

Early check-in, lounge, TV in both rooms, tea and coffee making facilities mini fridge, towels provided, daily housekeeping.



Is bed linen and towels included?

All linen is included. Towels are included in our Chalet, Deluxe and Gold accommodation. If you're staying in our Standard and Silver accommodation you can add towels and housekeeping to your break.



Is there free Wi-Fi?

Butlin's offer 30 minutes of free Wi-Fi to their guests every day. For unlimited internet access, they offer Wi-Fi passes: £15 (3 or 4 night breaks) per device. These can be purchased when booking online, through the contact centre or directly through your devise once you arrive at the resort.


Is car parking available?

We offer complimentary parking for all of our guests at Butlin's. Wherever you are staying you will be directed to the car park closest to your accommodation upon arrival.



What time can I check-in?

All guests are welcome to arrive at the resort from midday.


Those with Lake View and Park View chalets, Gold and Deluxe accommodation are able to check-in and access accommodation from 3pm. For those staying in the Silver and Standard rooms and apartments check-in and accommodation is available from 4pm.



What time do I need to check-out?

We ask all guest to check-out of their accommodation no later than 10am, however you and your family are welcome to stay and enjoy yourselves on resort until midday.


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